Active Client Pro Privacy Policy

Last Updated: March 24, 2025

1. Introduction

This Privacy Policy outlines how Active Client Pro (“we,” “our,” or “us”) collects, uses, shares, and protects your information when you access or use our website (https://activeclientpro.io), software, or services (the “Site” and “Services”). We are committed to safeguarding your privacy and ensuring transparency in our data practices.

Important Note: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely for support functions such as customer service. All use case categories exclude text messaging originator opt-in data and consent; this data will not be shared with any third parties.

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2. Information Collection and Use

i. Types of Information We Collect

We collect two categories of information:

• Personally Identifiable Information (PII): Includes your name, email address, phone number, mailing address, payment information, and other data you submit via forms or communication.

• Non-Personally Identifiable Information (Non-PII): Includes browser type, IP address, device identifiers, and other analytics data collected automatically.

We may collect this information through the Site, phone calls, emails, and other digital interactions.

ii. How We Use Your Information

We use your information to:

• Respond to inquiries and deliver requested services

• Personalize your user experience

• Send appointment reminders, service updates, and support messages

• Improve our platform, features, and support systems

• Offer promotional content (only if consent has been provided)

We do not sell or lease your PII.

iii. Technology Tools: Cookies, Web Beacons, Clear GIFs

We use cookies and similar tools to:

• Track user behavior and website performance

• Save your preferences for future visits

• Serve relevant content and ads

• Analyze site traffic patterns

These tools do not collect sensitive PII, and any third-party vendors we work with are held to our privacy standards.

iv. Sharing of Information

We may share PII with trusted vendors, affiliates, or service providers who help us run our platform (e.g., billing processors, hosting providers). These partners must follow strict data protection standards.

We may disclose your data:

• As required by law

• In the event of a business transfer or merger

• To protect the rights or safety of our business, users, or partners

Text messaging opt-in data and consent will never be shared with third parties, except those needed to deliver the messaging service.

v. Interest-Based Ads

We may use and share Non-PII with advertising partners to deliver personalized ads across third-party websites. No personal identifiers are shared. You can opt out by visiting:

• Network Advertising Initiative

• AboutAds.info

vi. Email Communications

By submitting your email, you consent to receive communications from Active Client Pro and relevant third parties. You may unsubscribe at any time by clicking the “Unsubscribe” link in emails. Transactional communications (e.g., appointment confirmations) will still be sent even if you opt out of marketing emails.

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3. Confidentiality and Data Security

i. Access and Updates to Your Information

To review or update your information, contact us at [email protected].

ii. California Privacy Rights

California residents may request details on how we share personal data. To make such a request or opt-out of third-party sharing, email us at [email protected].

You may also contact the California Department of Consumer Affairs:

• 1625 North Market Blvd., Suite N112, Sacramento, CA 95834

• Phone: 916-445-1254 or 800-952-5210

• Email: [email protected]

iii. Security Measures

We maintain industry-standard physical, technical, and administrative safeguards to protect your data. While no system is completely secure, we continuously monitor and improve our protection efforts.

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4. Third-Party Links and Public Forums

Our site may include links to third-party websites or include areas like chat features or forums. We are not responsible for the privacy or security practices of those sites. Any information shared in public spaces is considered public and should be shared carefully.

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5. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated effective date. Continued use of the Site after changes means you accept the updated terms.

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Contact Us

If you have questions about this policy or your data, contact us at:

Active Client Pro

Email: [email protected]

Website: https://activeclientpro.io

Address: 1632 Oakwood Drive, O'Fallon MO 63366

© 2025 Active Client Pro. All Rights Reserved.